daily active users worldwide.
open rate for Watsapp messages.
Empower Cisco contact center agents can interact with customers in realtime. Proactively assist customers with updates and delivery tracking, flight schedule and more even before they ask you.Book a Demo
Start leading conversation from anywhere on to WhatsApp without losing conversation context right from your Cisco Finesse desktop. Share rich-media and encrypted messages with customers throughout their journey.Book a Demo
Proactively engage with your customers in realtime
Personalized conversation and rich media message support
Quick and improved query resolution
Maintain security and privacy of data throughout the customer journey