The world is changing rapidly, and so is your members’ behavior. They demand access to your agents when and where is convenient for them. Do you find delivering consistent and personalized interaction over chat, social, email, and other digital channels a challenge?
Join us as we explore the role of digital omnichannel experience in transforming the member service at your Credit Union and discuss the best practices to follow when facilitating the omnichannel transition.
We’ll also be providing a live demo during this session, so please join us to learn how you can leverage CXInfinity Digital Omnichannel Platform to deliver best-in-class experiences for your Members.
By the end of this webinar, you will have a greater understanding of how to: