Digital Strategy to Personalize CX for Financial Institutions

  • WED, Jan 27, 2021
  • 11:00 AM (London Time)

Banks and Credit Unions CX Priorities for 2021

Digitally minded consumers are forcing Financial Institutions including Banks and Credit Unions to rethink the way they do business. These consumers want to engage and do business when and how they prefer. Financial institutions must innovate quickly to keep up with consumer demands and the competition.

This webinar will help you with trends and technology to transform Customer Engagement and serve now and into the future

Join the webinar to learn how to

  • Winning digital customer service with the right omnichannel strategy
  • Humanizing conversation with BOTs
  • How video calls are personalizing customer/member experience
  • Why guiding visitors at each step with Co-browse is important
  • Boosting engagement from your app with In-App Messaging
  • Adopting contextual conversations with cire system screen-pops

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